Store training and handover

Shopify training for teams who want to run their own store.

A phone showing a Superbrand online store, with its cap, trainers, bottle and activewear floating around it.
A laptop on a white plinth playing a store training video, “Adding a product”.
A phone showing a Superbrand online store, with its cap, trainers, bottle and activewear floating around it.
A laptop on a white plinth playing a store training video, “Adding a product”.
A hand holding a phone showing “Payment approved” over a card reader.
A hand holding a Superbrand guide that fades from white to black.
A hand holding a phone showing “Payment approved” over a card reader.
A hand holding a Superbrand guide that fades from white to black.
Two hands holding a tablet showing Superbrand’s store: “Made to move.”

What it is

Training gives your team the confidence to run the store day to day: adding products, changing pages, running sales and handling orders, without calling a developer. It comes with every store we build, and we can train your team on a store we didn’t build too.

A Superbrand shopping bag with a cap and trainers rising out of a phone showing “Order confirmed”.
A laptop playing a store training video beside a Superbrand how-to guide.

What’s included

Handover session

A live walkthrough of your store with the people who’ll run it.

Training videos

Short videos for the tasks your team does most, to rewatch whenever they need.

How-to guide

A written guide for your specific store.

Staff accounts

Staff accounts and permissions set up properly.

Everyday tasks

Adding products, editing pages, running sales and managing orders, all covered.

14 days of fixes

Anything that comes up after launch, sorted.

Our process

Included with every store build.

Plan

What your team needs to do day to day, and who does it.

Record

Training videos made for your specific store.

Walkthrough

A live session with your team.

Guide

A written how-to guide to keep.

Support

14 days of fixes and questions after launch.